Offering personal lending and financial services to CPS Energy® employees and their families since 1938

LOST OR STOLEN ATM / DEBIT CARD

888.263.3370

CAMDEN LOCATION

210.353.2376

LOST OR STOLEN CREDIT CARD

800.599.7889

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Notes and Disclosures

Privacy Notice and Disclosure (hyperlink to privacy policy)

City Public Service/ IBEW Federal Credit Union, your member owned financial institution, is committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy notice. It describes our Credit Union’s privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the Credit Union.


If after reading this notice you have questions, please contact us at: (210) 442-0100 or (800) 683-121

 

Mobile Application Privacy Policy (below)


A mobile application privacy policy is a document that explains how the credit union's mobile app collects and uses your personal information, like your name and financial details, and how it keeps that information safe. It tells you what the app does with your information, who it may be shared with, and what security measures are in place to protect it. By understanding the privacy policy, you can make sure your information is handled carefully and securely, which helps protect your privacy and keeps your personal information from being misused.

 


Accessibility Compliance Policy


City Public Service IBEW Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical branches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing, including frequent testing and updates to improve accessibility.

Should you have any problems accessing our branches or website, please call us at 210.353.2376 so that we may promptly assist you and remedy any accessibility concerns.

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